Shipping
We currently ship within Australia only. Here's what to expect when you order from Vault Beauty.
Shipping Rates
- Free Standard Shipping on orders over $85 AUD.
- Standard Shipping is $11 AUD for orders under $85.
- Express Shipping is $15 AUD.
Order Processing
Orders placed before 12pm AEST on business days are generally dispatched the same day.
Orders placed after 12pm, on weekends or public holidays will usually be dispatched the next business day.
During busy periods, new launches or promotional events, processing may take a little longer.
Tracking Your Order
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.
Tracking information may take a little time to update after your parcel has been collected by the carrier.
Delivery Times
Delivery times vary depending on your location and the shipping method selected at checkout. Regional and remote areas may take a little longer.
Any delivery estimates provided at checkout are a guide only and may be affected by carrier delays or other circumstances outside our control.
Shipping Address
Please check your shipping address carefully before placing your order.
If you notice an error after ordering, email us at support@vaultbeauty.au as soon as possible. We'll do our best to update it before your order is dispatched.
Delayed or Missing Parcels
If your tracking hasn't updated for an extended period or your parcel appears significantly delayed, email us at support@vaultbeauty.au with your order number and we'll help investigate.
Need Help?
If you have any questions about shipping or your order, email us at support@vaultbeauty.au. We aim to respond within 1โ2 business days.
For the full legal terms, see our Terms of Service.